Terms & Conditions
- Passengers are required to check in at the counter pier 1 (one) hour before departure.
Passengers who cancel departures will be charged 50% of the ticket price.
- Passengers with luggage over than 30Kg will be charged an additional fee of Rp. 3000, – / Kg.
- Marina Srikandi Company is not responsible for any damage and loss of passengers’ belongings during the voyage.
- Marina Srikandi Company is not responsible for passengers’ regarding dining and lodging,
- should the cruise ship suffered from engine trouble and late arrival.
- Smoking inside the passenger room is prohibited.
- Passengers must obey the regulation on board for comfort and safety.
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- nfants aged 0 to 5 years are free of charge, older charged by adult price.
- Due to bad weather, technical factors, or any other unavoidable circumstances, there may be delay to departure or sudden cancellation without prior notice.
- Always check your belongings before leaving the ship as Marina Srikandi company is not responsible for loss or belongings which are left behind by passengers.
- Tickets are valid from 3 (three) months from the date of issuance.
- Passengers are covered for insurance by PT. Jasa Raharja in accordance with the Law No. 33 of 1964 jo. Government Regulation No. 17 of 1965 and Regulation of the Minister of Finance of Republic of Indonesia. No. 37/PMK.010/2008 regarding Passengers of Public Carrier Ferry/Sea Crossings.
- Other things that are not listed in this terms & condition refer to prevailing legislation and regulations of Sailing.
- Return ticket must be reported to Marina Srikandi’s office 2 days at the latest prior to departure date.